Quality Improvement Workshops
CPSE Sponsor Webinar
On Demand Webinars
At the Center for Public Safety Excellence® (CPSE®) we are excited to bring you the latest learning opportunities to advance your department and career.
Registration for the 2023 CPSE Excellence Conference is now open. Click here for more information.
Quality Improvement for the Fire and Emergency Services Workshop – 3 Days, In-Person
March 27-29 – Calgary Fire Department, Calgary, ABClick here for registration and additional information
April 4-6 – Travis County Emergency Services District #2, Pflugerville, TXClick here for registration and additional information
April 11-13 – Davenport Fire Department, Davenport, IAClick here for registration and additional information
May 3-5 – Big Sky Fire Department, Big Sky, MTClick here for registration and additional information
May 8-10- Adams County Fire Protection District, Denver, COClick here for registration and additional information
August 28-30 – CPSE, Rosemont, ILClick here for registration and additional information
September 6-8 – Hilton Head Island Fire Rescue, Hilton Head Island, SCClick here for registration and additional information
November 7-9 – Kingsport Fire Department, Kingsport, TNClick here for registration and additional information
CPSE Sponsor Webinar
2022 Sponsor webinars can be found here.
On-Demand Webinars and Resource Documents
We encourage you to take the time to access these free resources in the CPSE University:
On-Demand Accreditation Videos
Writing the Four-Part Answer – A webinar explaining development of the four-part answer for the self-assessment manual.
Performance Statements – A webinar explaining development of performance statements.
Creating a Strategic Plan – A webinar explaining the creation of a community-driven strategic plan.
Developing Strategic Plan Goals and Objectives – A webinar explaining how to develop effective goals and objectives for a strategic plan.
Tech Writing 101 – click here for an overview of the Advanced Technical Writing Certificate Program at George Mason and click here for more detailed information and how to register.
Annual Appraisals – A handout to assist with developing annual appraisals.
Critical Tasking – A handout to aid in conducting critical tasking for all emergency response types.
Engaging Stakeholders – A handout explaining how to engage stakeholders in the CRA/SOC process.
Fire Department Strategic Plans and Community Master Plans: Are They The Same? – A handout comparing and contrasting fire department strategic plans and community master plans.
Performance Statements – A handout outlining how to develop performance statements.
Writing the Four-Part Answer – A handout explaining development of the four-part answer for the self-assessment manual.
Completing the Designation Application – Learn tips on completing the designation application for CFO, CTO, CEMSO, FM, or FO
21st Century Fire and Emergency Services White Paper – Handouts and videos on the critical issue areas.
CPSE is looking for agencies to host the Quality Improvement for the Fire and Emergency Services workshop in 2022. If you are interested in hosting a 2022 workshop, download the hosting agreement for more information.
For questions or assistance contact email@example.com or 703-691-4620.