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Please check back for schedule updates.
Attendees will be sent instructions on accessing the conference portal prior to the conference.
All times are Eastern.

Tuesday, March 2
Time Event Track 1
A New Way Of…
Track 2
Case Studies
Track 3
21st Century Fire and Emergency Services
Track 4
Accreditation Bootcamp
11:00 to 11:20 a.m. President and CEO Welcome
11:30 to 11:55 Keynote Speaker
Gordon Graham
“Making Excellence the Norm and not the Deviation”
11:55 to 12:00 Break
12:00 to 12:50 p.m. Breakout Session 1
Implementing Strategic Plans
The Axes Excellence System at the UAE Fire Stations
21st Century Fire and Emergency Services White Paper Intro
Chronicles of Real World Accreditation Managers Panel
12:50 – 1:00 p.m. Break
1:00 to 1:50 p.m. Breakout Session 2
Showing the Economic Value of Your Department
How the Accreditation Process Formed the Foundation for COVID-19 Continuity of Operations Plans
Issue B: Overview and Case Study – Culture
0-to-Accreditation. A First Time Accreditation Manager’s Journey
1:50 to 2:00 p.m. Break
2:00 to 2:50 p.m. Breakout Session 3
Building Trust Through Communications 
Integrating the Accreditation Mindset Into your Department’s Operations and Decision-Making Processes Through the Use of OTS Data Monitoring Software
Issue D: Overview and Case Study – Health and Wellness
Community Risk Assessment – An Expedition
2:50 to 2:55 Bruegman Award Winner Interview
2:55 to 3:00 Jones Award Winner Interview
Wednesday, March 3
Time Event Track 1
A New Way Of…
Track 2
Case Studies
Track 3
21st Century Fire & Emergency Services
Track 4
Accreditation Bootcamp
11:00 to 11:10 a.m. CPC Chair Welcome
11:10 to 11:15 Coleman Award Winner Interview
11:20 to 11:50 Mini Session:
10th Edition Update
11:50 to 12:00 p.m. Break
12:00 to 12:50 p.m. Breakout Session 4
 Researching-Use University
CRR – Don’t Believe the Hype 2.0
Issue E: Overview & Case Study – Partnerships
Standards of Cover – A Commitment
12:50 to 1:00 p.m. Break
1:00 to 1:50 p.m. Breakout Session 5
Using the Credentialing Process for Promotional Opportunities
TBD
Issue H: Overview & Case Study – Inclusiveness 
Numbers Don’t Lie – Data Collection 101
1:50 to 2:00 p.m. Break
2:00 to 2:50 p.m. Breakout Session 6
Heart Safe
What You Think You Know vs. What You Can Prove. A Look Into Process Mapping, With Its Benefits in Your Accreditation Process
Issue F: Overview & Case Study – Sustainability 
Give the People What They Want – Community-Driven Strategic Planning
2:50 to 3:00 p.m. Worthington Scholarship Recipients Recognition
Thursday, March 4
Time Event Track 1
A New Way Of…
Track 2
Case Studies
Track 3
21st Century Fire & Emergency Services

Track 4
Accreditation Bootcamp

11:00 to 11:10 a.m. CFAI Chair Welcome
11:10 to 11:15 a.m. Picard Award Winner Interview
11:20 to 11:50 a.m. Mini Session: CPSE Goes Digital
11:50 to 12:00 p.m. Break
12:00 to 12:50 p.m. Breakout Session 7
 Business Intelligence Hooah! How DoD Fire & Emergency Services Are Driving Real Change With Data Excellence
Issue C: Overview & Case Study – Robust Use of Data
Tell Your Story – Writing for Accreditation
12:50 to 1:00 p.m. Break
1:00 to 1:50 p.m. Breakout Session 8
 Fire Prevention Combining and Consolidating: When Merging Fire Departments is Appropriate
Issue A: Overview & Case Study – Reidentification 
 Team Leader
1:50 to 2:00 p.m. Break
2:00 to 2:50 p.m. Breakout Session 9
Community Outreach
Bruegman Award Winner
Issue G: Overview  & Case Study – Technology
The Final Frontier – The Site Visit and Commission Hearing (Panel with Moderator)
2:50 to 3:00 p.m. CEO Sendoff